📜 Terms & Conditions

Last Updated: [Date]

Welcome to PlatinumBazar.com. By accessing or using our website, you agree to the following terms and conditions. If you do not agree, please do not use our services.

1. General

• This website is owned and operated by Platinum Bazar, Shillong, Meghalaya.

• By purchasing from our website, you enter a contract with Platinum Bazar.

• We reserve the right to modify prices, policies, and products at any time without prior notice.

2. Product & Pricing

• We try our best to provide accurate product descriptions, images, and pricing.

• In case of pricing errors, we reserve the right to cancel or modify orders.

• Images are only for reference; actual products may vary slightly.

3. Order Acceptance

• After you place an order, we will send you an order confirmation email/SMS.

• Your order is confirmed only after successful payment and verification.

• We may cancel orders due to stock unavailability, payment issues, or suspicious activity.

4. Payment

We accept payments through:
Debit/Credit Cards · UPI · Net Banking · Wallets · Cash on Delivery
All payments are processed securely. We do not store your card/UPI details.

5. Shipping & Delivery

• Estimated delivery: 3–10 working days depending on location.

• Shipping charges may apply based on order value or delivery location.

• You will receive tracking details once the order is shipped.

6. Cancellation

• Orders can be canceled before dispatch.

• Once shipped, cancellation is not possible. You may request a return after delivery.

7. Return & Refund

• Returns allowed for damaged, defective, or incorrect products (within 7 days).

• Products must be unused and in original packaging with tags.

• Refunds are processed via bank transfer, UPI, or store credit after quality check.

8. Intellectual Property

• All logos, images, text, designs, and trademarks on this website are owned by Platinum Bazar.

• Unauthorized use is strictly prohibited.

9. Liability Limit

We are not responsible for:

• Technical errors, delays, or website downtime

• Delivery delays caused by couriers or natural events

• Losses or damages caused by third-party services

10. Governing Law

These terms are governed by the laws of India. Any disputes will be handled in Shillong, Meghalaya courts.

📩 For any legal or business inquiries: care@platinumbazar.com